iPhone broken? Apple will finally sell parts so you can fix it – not brick it


Apple will soon start selling spare parts and tools to ordinary people who want to make small repairs to their iPhones and Mac laptops, which is a big step forward for the growing “right to repair” movement.

The California-based tech giant has announced that starting next year, it will soon sell more than 200 parts and tools that can perform the most frequently requested repairs on some of its smartphones, including the iPhone 12 and the ‘iPhone 13.

In 2019, Apple launched a program for independent repair shops to purchase its parts, tools, and manuals. Apple said there are now 2,800 independent stores in its program in addition to its 5,000 directly authorized repair providers.

The new program goes even further, allowing owners and users of the devices to perform some minor repairs themselves.

Customers will be offered the same prices on parts and tools as independent repair shops and will be able to return their used parts to Apple after performing a repair for a discount.

“Creating better access to genuine Apple parts gives our customers even more choice if service is required,” said COO Jeff Williams.

“Right of reparation” movement

The self-service repair program of one of the world’s largest tech companies is a victory for the so-called right of reparation movement which has grown in importance as more and more products people buy – from smartphones to dishwashers to farm equipment – become more sophisticated and integrated with computers.

Nathan Proctor, of the US Public Interest Research Group and one of the movement’s biggest supporters, called the move a “historic moment” in an interview with CBC News on Wednesday.

“One of our biggest opponents more or less conceded that people can be allowed to repair their devices.”

In the past, Apple has resisted the decision to allow users to repair their own devices on the grounds that it would lead to safety and security issues where systems could become infected, or devices could ignite and explode in the process. using non-brand parts.

Proctor says the move is a major victory for consumers – although the program is limited to certain fixes on certain devices, for now.

“They had to concede something that they didn’t want to concede,” he said. “We won the point and will continue to be right even after discovering details about this program that we don’t like.

“Apple sort of tops the class, so when they start to turn… that’s a really significant indication of how powerful the Right to Repair campaign is.”

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