RTI’s control processor simplifies control and communications in the ICE installation


For custom integrator Todd Magee of T. Magee Inc., receiving a phone call directly from the United States Immigration and Customs Office (ICE) was surprising. The call, however, resulted in an exciting opportunity: the installation of RTI’s presentation switch and control processor at ICE’s Atlanta office.

Identifying the problem at the ECI

Office meeting spaces included a large training room and two conference rooms. The rooms were equipped with an old combination of control and video systems. These systems were only capable of distributing and controlling component video signals. They no longer integrate with modern digital sources and devices in bedrooms. So the office was in urgent need of an upgrade.

Robert Hammer, the special agent in charge, was tasked with finding a solution that supported enhanced room screens as well as audio and video. The solution was also extended to UC sources that would allow users to easily control various AV systems with one-button controls. Some of the commands included distributing streams from laptops to screens and connecting to video conferencing systems.

Special Agent Hammer used his computer skills to conduct research. He was looking for a system that not only could handle the latest sources, but also provided a streamlined workflow. This would then allow all users to enter the room and start a meeting with the push of a button. His research led him to RTI’s new VXP-82 AV presentation mixer with integrated control processor – and Magee.

Solution implementation

At the time of the project, the VXP-82 had not yet been released to the market by RTI. So Special Agent Hammer and the Atlanta ICE facility represented his very first deployment. However, the all-in-one presentation system combining an 8 × 2 multi-format video mixer with an RTI control processor for various meeting spaces was just what the facility needed.

The VXP-82 manages video signals from up to eight sources and enables presentations on two monitors or in two rooms simultaneously. This made it ideal for the agency’s room needs.

During installation, Magee also took advantage of the RTI Integration Designer programming software and the single-frame design of the VXP-82 to reduce on-site configuration and installation time.

“The goal was to recreate what the old system did, but better, and of course incorporate the new sources and monitors,” Magee added.

Read more: RTI 4K Video over IP Platform “Enables Seamless Control Integration”

For the large training and conference room, sources included a Polycom video conferencing system and a Blu-ray player. It also had a cable TV channel that was to be powered by a 75-inch Samsung LED display and an 86-inch Dell presentation monitor.

With the new presentation system, presenters can simply plug in a laptop or other source. This then launches preset settings for room lighting, HVAC, external audio amplification, video conferencing, and more. The simple interface allows users to route sources and outputs intuitively without relying on IT.

From an RTI KA8 touch panel installed on the venue podium, users can also quickly select the macro they need to tailor the venue to their needs. For the installation of ICE, users can choose the programmed macros they need, including Presentation, which immediately distributes the signal from the laptop to the screens in the room. They can also choose from Watch TV; Watch Blu-ray; Safety flow and Room disabled.

The agency then focused on the other two conference rooms. In the two smaller conference rooms, the sources included a BSS BLU-103 conference processor and a Blu-ray player. Here, Magee installed an RTI XP-3 control processor to control the BSS BLU-103 conference processor, Blu-ray player, and a 4 × 4 AV Pro Edge HDMI matrix. The processor also distributes these signals to the 75 inch display screen.
Ideal for ICE’s two small meeting rooms, the XP-3 provides users with real-time information about devices built into the room.

As in the training room, users only need to press the command they need from the KA8 touchscreen installed in the room.

Focus on the efficiency of the RTI processor

With RTI’s processor as the core of the facility’s training and meeting rooms, staff can now easily get to work. The system works behind the scenes to support training presentations and critical meetings while allowing intuitive and personalized control for users.

The agency also has the freedom to add different equipment and more macros, ensuring expansion and adaptability that keeps pace with new and changing demands.

“RTI allowed us to design a control system that is designed to support transparent meetings at [ICE] indemnity. No matter who uses the part, they can come in and get started right away, thanks to the simple control experience, all tied to a state-of-the-art RTI control system, ”concluded Magee.


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