Educational sessions on the Service and Learning Opportunity Day (SOLD OUT!) will address industry supply pressures as well as building a talent pipeline for parts and service providers. Sessions run from 8:30 a.m. to 12 p.m., Wednesday, January 26, during Heavy Duty Aftermarket Week (HDAW).
“We are excited about SOLD! this year in that we are really addressing some of the major issues affecting our distribution and service customers across the country,” says Mike Betts, CEO and President of Betts Company, and SOLD President. “You don’t want to miss this. [Attendees] should come with a notebook in hand as there will be a ton of takeout.
The first session, “What are parts suppliers doing to help reduce the impact of cost increases and supply pressures on distributors-service-shops?” will cover how the economic impact of COVID-19 has put incredible pressure on aftermarket parts and service providers. With limited parts availability and inflation driving up the costs of these parts, the session will explain the strategies these suppliers and their manufacturing partners have implemented to ensure a stable and predictable supply of parts.
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The session, moderated by Betts, includes panelists who are distributors, manufacturers and leaders from the shipping ports of Los Angeles and Long Beach.
“We are talking about supply chain issues with all the partners involved, which should give attendees from distributors and service workshops a good idea of how people are doing the best they can at the moment. [to keep parts on the shelves] and what attendees can expect in 2022 and beyond,” Betts says. “There will be several takeaways on what attendees can do as a service shop or distribution organization to improve the cycle time of getting proper inventories.”
Betts adds, “We are now in a different world and supply chain will continue to be a big issue. The good news is that there are actions you can take and we’re going to share those things.
The second session, “Tackling the Technician Shortage Together: An Interactive Roadmap for Creating the Best HD Career Programs in Your Area,” explains how to develop technician programs locally.
The session will help explain what parts and service providers can do today to help develop new talent and develop the next generation of truck technicians. From the beginning to the next stage of community involvement, this session will explore practical ways to get involved, engage the local community and leverage its resources.
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Participants will learn new concrete steps, including:
- A roadmap for engaging the local community from initial entry points to establishing long-term partnerships;
- A list of top tips for creating a heavy tech program in the community;
- Resources for finding and engaging student technician programs and organizations; and
- The top three priorities for the industry to address this challenge in the future.
“With COVID-19 and the Omicron variant and just the overall labor shortage, it’s a question of how to build a world-class heavy-duty truck mechanic program in your area. Attendees will walk away with a list of the top 10 things they can do in their area to make their program the best it can be,” Betts said.
The panel will include representatives from the Fresno Unified School District, Reedley College, ConMet, Clovis West High School and Bendix CVS.
“We have what I would call the dream team of people who sit on the panel. We’ve brought them together and they’re going to tell their stories,” Betts says. “We now have five [technician] programs within a 50 mile radius. We have George Arrants, Vice President, ASE Education Foundation, who will be the moderator, which will be great because he has helped us here in Fresno, California to build these programs by working with schools and industry partners on the program and more.”
Betts adds, “You’ll learn if you get involved, take inventory of your area and follow the top 10 list, you can also have a world-class program.”
This is the third of three Please articles featuring a preview of Heavy Duty Aftermarket 2022. To see the first two previews, please see below.